Refund policy
Your satisfaction is our priority. That’s why we offer a 7-day hassle-free return and refund policy.
1. Eligibility for Returns
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Return requests must be made within 7 days of receiving your order.
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Products must be unused, unopened, and in original packaging.
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Returns will not be accepted for used products due to hygiene reasons.
2. Return Process
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Contact us via WhatsApp or email with your order number and reason for return.
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Our team will confirm eligibility and provide return instructions.
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You will need to ship the product back to our warehouse (shipping cost may apply).
3. Refund Process
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Once the returned item is received and approved, we will issue a full refund.
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Refunds are processed within 3–5 business days via bank transfer, Easypaisa, or JazzCash.
4. Rejected Returns
If a returned product does not meet our return conditions, it will be sent back to the customer at their expense.