Refund policy

 

 

Your satisfaction is our priority. That’s why we offer a 7-day hassle-free return and refund policy.

1. Eligibility for Returns

  • Return requests must be made within 7 days of receiving your order.

  • Products must be unused, unopened, and in original packaging.

  • Returns will not be accepted for used products due to hygiene reasons.

2. Return Process

  • Contact us via WhatsApp or email with your order number and reason for return.

  • Our team will confirm eligibility and provide return instructions.

  • You will need to ship the product back to our warehouse (shipping cost may apply).

3. Refund Process

  • Once the returned item is received and approved, we will issue a full refund.

  • Refunds are processed within 3–5 business days via bank transfer, Easypaisa, or JazzCash.

4. Rejected Returns

If a returned product does not meet our return conditions, it will be sent back to the customer at their expense.