Your Voice Matters

At Shelay, we believe that care begins with connection. Whether you have a question about our products, need help with your order, or just want to know more about intimate wellness—we’re here to listen, support, and guide you.

We know that reaching out about personal care can feel uncomfortable, but at Shelay, there’s no shame, no judgment—only honest, caring support from a team that understands.

You can reach us through the following channels — we’ll do our best to respond within 24 hours.

We’d Love to Hear From You

WhatsApp: +92 336-9858333
Email: support@theshelay.com

Have a detailed query or feedback? Send us an email and we’ll get back to you promptly with a solution.
Need quick help with your order, return, or product usage? Drop us a message or call during working hours — we're here to assist you in real time.

Contact us